Managing and maintaining server hardware, operating systems, and virtualization platforms, including installing and configuring server hardware and software components.
Monitoring server performance and availability, identifying and resolving issues before they impact end-users, and escalating complex issues to higher-level support teams.
Implementing and maintaining security measures, including firewalls, antivirus software, and intrusion detection systems.
Troubleshooting and resolving server hardware and software issues, including issues related to connectivity, security, and backup and recovery.
Assisting with server software and application installations and upgrades.
Ensuring compliance with regulatory requirements and company policies related to server infrastructure and data security.
Collaborating with other IT staff members to design and implement disaster recovery plans and backup procedures.
Providing support for enterprise-level applications and services, such as email and directory services.
Maintaining accurate and up-to-date documentation of server configurations, procedures, and troubleshooting guides.
Monitoring and managing server backups and disaster recovery procedures.
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