Leading the design and implementation of server infrastructure, including hardware, operating systems, and virtualization platforms.
Planning and executing server hardware and software upgrades and migrations, including coordinating with other IT staff members and stakeholders.
Developing and implementing server security policies, including firewalls, antivirus software, and intrusion detection systems.
Analyzing server performance and capacity data to identify trends and potential issues and making recommendations for improvements.
Troubleshooting and resolving complex server hardware and software issues, including issues related to connectivity, security, and backup and recovery.
Implementing and managing server backup and disaster recovery procedures, including testing and evaluating disaster recovery plans.
Coordinating with vendors and other IT staff members to ensure server infrastructure and software is up to date and in compliance with industry standards and regulations.
Providing technical leadership and mentoring to other IT staff members, including junior server technicians and desktop support teams.
Planning and implementing security awareness training programs for end-users and other IT staff members.
Maintaining accurate and up-to-date documentation of server configurations, procedures, and troubleshooting guides, and creating user manuals and training materials.
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