Signed in as:

filler@godaddy.com

Account

Your Workforce, Our Responsibility

Connecting MSP's with top South African talent through EOR services that simplify hiring, HR, & integration.

Let’s Connect

Your Workforce, Our Responsibility

Connecting MSP's with top South African talent through EOR services that simplify hiring, HR, & integration.

Let’s Connect

Tailored Workforce Solutions for Your Business

At NetOps Africa, we help MSPs scale efficiently by connecting them with highly skilled South African professionals—backed by full HR support through our EOR services.

Guided by the spirit of Ubuntu — “I am because we are” — we believe success is built on connection, trust, and shared growth. That’s why we focus on aligning the right people with your business needs, whether you require technical experts, customer service representatives, or operational support.

Our Why

The NetOps Africa Story

The idea for NetOps Africa was born out of necessity—and purpose.

At the time, one of our founders needed reliable after-hours IT help. We tried using a traditional call center setup, but quickly ran into issues: constant turnover, inconsistent performance, lack of accountability, and no control over the individuals doing the work.

That negative experience became a turning point.

We also shared a bigger vision:
✔️ To help talented South Africans access stable, meaningful employment
✔️ To offer Managed Service Providers a better way to build efficient, high-performing teams

With South Africa facing an unemployment rate of over 33%, we saw a clear opportunity to make a difference on both sides.

So we built a better model—one based on structure, accountability, and long-term partnership.

Today, we help MSPs reduce fully burdened staffing costs by 40–60%, while providing qualified, motivated professionals who bring real value to your business.

Our Approach

Talent Discovery

We vet candidates through interviews and technical evaluations, including English fluency and culture fit assessments.

Client Interview

Talent Discovery

You choose which candidates to interview. We silently sit in on the first call to better understand your preferences and fine-tune future matches.

Onboarding & Integration

We handle HR, payroll, and onboarding. A kickoff meeting sets expectations and launches a 90-day success plan.

Ongoing Support

Onboarding & Integration

We remain involved. Regular check-ins and responsive account management ensure long-term success.

The NetOps Africa Advantage

✔ Seamless Onboarding

✔ Cultural Compatibility

We streamline the hiring and onboarding process so you can plug in talent fast—with zero administrative burden.

✔ Cultural Compatibility

South African professionals align well with Western business culture and communicate clearly, reducing friction.

✔ Top-Quality Talent

✔ Cultural Compatibility

✔ Top-Quality Talent

We prioritize technical ability, communication skills, and attitude. Our hires become embedded team members.

✔ Full Admin Support

✔ Cost-Effective Staffing

✔ Top-Quality Talent

We manage HR, timekeeping, benefits, and performance—so you can focus on service delivery, not paperwork.

✔ Cost-Effective Staffing

Save up to 60% on your fully burdened costs while ensuring our team members are paid fairly and treated well.

✔ 90-Day Trial

✔ Cost-Effective Staffing

Every engagement starts with a 90-day trial period to ensure the right fit—risk-free.

✔ Flexible Scaling

Need to scale up or down? We adapt to your needs quickly, without service disruption.

We Cover a Range of Roles

Customer Service, Sales, Dispatch

Specialist Roles

Customer Service, Sales, Dispatch

Reliable, trained staff who can support your clients directly.

Technical Support

Specialist Roles

Customer Service, Sales, Dispatch

From Tier 1 helpdesk to senior server engineers.

Specialist Roles

Including cloud, virtualization, cybersecurity, and more.

Your Questions, answered...

What are the working hours?

What if the technician isn’t the right fit?

We adapt to your time zone and business hours.

What if the technician isn’t the right fit?

We offer a 90-day trial period to assess fit before committing.

How is leave/PTO tracked?

What if the technician isn’t the right fit?

How is leave/PTO tracked?

We track and report all PTO/leave. Monthly reports available upon request.

Can I scale quickly?

Will the technician be shared with other clients?

How is leave/PTO tracked?

Yes—we’re built for scale and agility.

Will the technician be shared with other clients?

No. Each technician works exclusively for you.

How do you ensure cultural alignment?

Will the technician be shared with other clients?

We screen for English fluency, work ethic, and cultural compatibility to reduce friction and foster strong team dynamics.

What our Clients are saying: NetOps Africa has been a game-changer for us. The talent they provide is top-notch, and the process is incredibly smooth.”

Roger, San Diego, California

Their streamlined process and ongoing support have made a significant impact on our operations. We couldn’t be happier.”

Sam, San Antonio, Texas

Voices from Our Team: “Working with NetOps Africa has opened doors I never thought possible. The support and opportunities provided are unmatched.”

Grant M, Senior Server Technician

I truly appreciate NetOps Africa’s support from my very first interview. Their belief in me has had a huge impact on my career, allowing me to achieve my goals within the milestones I envisioned. I couldn’t have done it without them!

Leanda, Application Development

Guiding Principles That Define Us

Integrity:

We do what’s right, always.

Excellence:

We set high standards for quality and service.

Empowerment:

We lift up our employees and clients alike.

Collaboration:

We work side-by-side with you to ensure success.

Humility:

Adaptability:

We listen, learn, and grow—together.

Adaptability:

We evolve with your business and the world around us.