Why Outsource Your NOC?
Running an internal 24/7 NOC is expensive and difficult to staff. Outsourcing allows you to maintain high uptime without the operational headache.
True 24/7 Monitoring
Keep eyes on glass around the clock. Catch issues before your clients wake up.
Skill Specialization
Access specialists in networking, security, and cloud infrastructure who focus solely on monitoring and remediation.
Cost Effectiveness
Significantly reduce the cost of running a 24/7 operation compared to staffing three shifts locally.
NOC Integration Process
Assessment & Tooling
We review your current monitoring stack (Datto, CW Automate, NinjaOne, etc.) and runbooks.
Team Selection
We select engineers with the specific certifications and experience you need (Cisco, Microsoft, Fortinet).
Process Alignment
We align our team with your escalation procedures and incident management workflows so alerts go to the right place, every time.
FAQ
What monitoring tools do you support?
Our engineers are experienced with all major RMM and monitoring platforms (ConnectWise, Datto, LogicMonitor, NinjaOne, Auvik, etc.).
Can you handle L1/L2 remediation?
Yes, our NOC engineers can handle remediation according to your runbooks, not just alert notification. We fix the issue, not just forward the ticket.
Do you offer shared or dedicated NOC?
We specialize in dedicated NOC engineers. This ensures they know your specific network topology and client quirks.